How do I return an item?
Refund/Return Policy:To assure your satisfaction with your purchase from New England Freedive Spearfishing Co. you can return items in NEW and UNUSED condition for refund, exchange or store credit within 14 days of receiving it. Items must be returned with all packaging and documents as it was received.
Please note that wetsuits cannot be returned.
Contact us to receive a Return Authorization Number by phone or email or login to MY Account on NEFREEDIVE.COM then click the “Review Orders” link under the My Orders section. ALL RETURNS must be authorized by notifying us for a return authorization within 14 days of receiving shipment.
Package items with all original packaging and documentation as received and ship to address below.
If you received a damaged item or incorrect item, please contact us immediately for a return authorization. We will make the return shipping accommodations with the return authorization. Original sales receipt must accompany returns with return authorization number.
Items returned to us without contacting us will not be refunded.
New England Freedive Spearfishing Co
86 Main Street
Swansea, MA 02777
Contact Number: 774-704-2730